Posts Categorized: Secret Shopper

Five Summer Tips from a Church Secret Shopper

Hello. I’m Greg Atkinson and I’m a church secret shopper or mystery worshiper. Basically, I evaluate your church’s guest services and hospitality or first impressions ministry. I do other stuff too, but you get the gist. Now that Summer is here, let me give you 5 practical tips to implement at your church so you… Read more »

Introducing the First Impressions Conference

Hey, friends and Happy New Year! We would like to let you know about the upcoming First Impressions Conference. This is a 3-day online event featuring leading voices on improving your church’s first-time guest experience. The conference (which is the first week of May) will feature keynote sessions by pastors and guest services practitioners and thought-leaders,… Read more »

8 Tips for This Christmas Season at Your Church

It’s the Christmas season and church teams are working hard to prepare for all the expected guests. As a secret shopper or mystery worshiper of churches around the country, I’ve found there are some reasons that I will tell a church I would not return for a second visit and some may be news to… Read more »

A Church Secret Shopper Can Help You This Fall

As a church secret shopper or mystery worshiper consultant, Greg Atkinson stays pretty busy year round. A lot of churches get busy with all the Fall promotions and initiatives, which is great, but the Fall is also a crucial time to prepare for guests that will visit your church now that school is back in session. Greg… Read more »

A Church Secret Shopper Shares Some Pet Peeves

First impressions matter—big time! Sometimes there’s no coming back from a bad experience. When I work with churches, I exhort them to put their best and brightest, their positive, smiling, warmest personalities on their front lines. Starting with the parking lot team and moving inside to greeters, ushers, and those working the welcome desk or… Read more »

Digital Real Estate for Churches to Consider

You are all very aware of real estate when it comes to selling or buying a home or business. But what about buying things online? Do you own your name on all the social media channels and websites, whether it be your personal name or your church’s? In 2009, I wrote a blog entitled “Digital Real Estate.”… Read more »

How a Church Secret Shopper Helps You Prepare

Greg Atkinson and Worship Impressions are committed to helping your church reach and keep guests. As specialists in Guest Services, Hospitality, and First Impressions, we come alongside you and what God is already doing at your church and give you a guest’s perspective, as well as suggestions and next steps to improve. The question becomes:… Read more »